Professional Objection

The mentor just "thing" on my head about the question of the professional.

I can really agree that a professional person, organization or company can concern more about their target consumer, and always say yes to them.

However, something happen that just pop up and lead me to the condition......
People just ask an organization to do watever they like just because they are customer, just because they pay, or just because your manager like them, then as employees, we have to say yes in this circumtances.

Then the organization has to work for the particular requirement which may affect the other operation or plan while the employees are exausted for the tiny particular matters.

This reflect that we do anything for the them eventhough it has affected our daily operation and working plan.. But most of the boss like this kind of executive because they can fullfill most of the request of customers which including cleaning, photostating, become assistance of particular big customers...........

I understand that we have to do some such of that work to prove that we can. But the main idea of the passage to just to tell, we have to reject anything operation that didnt regarding to our job scope and some particulat request which has over the limit of rules as well as the way of organization should focus on.

If the employees are busying on the matter that didnt regarding to the final objective, how should we achieve it. It just like a train that heading to it's destination. And the train might be late always cause need to fullfill some "late customer" who alwyas not on time to move their butt to the train, or the train has carry on too much weight which the train actually cant but the captain do it just to "comfort" the passenger.

The train can stil reach the final destination, but it will be one of the latest as compare to the others train who started their journey on the same time. Please tell me, the train that start their engine on time without waiting and carry the managable weight is more professional or another late train?

This is what i can see from England. which is one of the great country of the work. Just because they know when to say yes and no to their customer. So call they are professional.

Therefore, please concern about are u a professional person, in a professional organization or u r just being a rubbish bin that require everybody want and need but losing ur final objective.